Data Deletion Instructions
Last updated: January 2026
If you would like AccessRA Stores to delete data associated with you, you can request deletion using one of the methods below.
Option A — Remove Access via Meta (Facebook/Instagram)
- Go to your Facebook settings.
- Open Settings & privacy → Settings → Apps and Websites.
- Find AccessRA Stores (or the app name shown) and click Remove.
This revokes our access token and prevents further data syncing via Meta integrations.
Option B — Request deletion from us
Send an email to support@accessra.com with the subject: “Data Deletion Request” and include:
- Your email address used on AccessRA Stores
- Your store subdomain (e.g.,
yourstore.accessra.com) - What you want deleted (account only, store data, integrations data, etc.)
What we delete
Depending on your request and legal/accounting obligations, we may delete or anonymize: account details, integration tokens, linked social integration data, and other user-related data.
Processing time
Processing time Most requests are completed within 7–14 business days. If we must retain certain records for legal, fraud-prevention, or accounting purposes, we will limit access and retention to what is required.